Privacy Policy

Effective Date: 25/01/2026

At Elwasta (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and protect personal information when you use the Elwasta platform (the “Platform”).

1. Who We Are

Platform Name: Elwasta

Elwasta operates as a talent-matching and recruitment intelligence platform that connects employers with shortlisted candidates using a combination of human interviews and AI-powered matching.

Data Controller: Elwasta is the controller of the personal data collected through the Platform.
Contact: info@elwasta.com

2. What Data We Collect

Candidate Data

• Contact Information: Name, email address, phone number. We may contact you via email, phone calls, SMS, or WhatsApp.
• Professional Information: CVs, experience, education, skills, job preferences, seniority level, salary expectations, and location.
• Voice Calls & Transcripts: Interviews may be recorded and transcribed and can include open-ended career information.
• User-Submitted Files: Any documents you choose to upload.

Recruiter / Employer Data

• Account information such as name, company, email, and phone.
• Job descriptions, role requirements, seniority level, and hiring preferences.

Technical Data

Device information, IP address, cookies, and usage analytics used to improve platform performance and security.

3. How We Use Your Data

• AI-powered candidate and job matching.
• Generating and displaying shortlists.
• Communicating with candidates and recruiters via email, phone, SMS, or WhatsApp.
• Improving AI accuracy and platform quality.
• Preventing fraud, misuse, and security threats.
• Creating aggregated, anonymized insights for analytics and reporting.

4. Legal Basis for Processing

• Consent provided by users.
• Contractual necessity to deliver platform services.
• Legitimate interests such as security, analytics, and service improvement.
• Explicit consent for any sensitive information voluntarily shared.

5. Data Sharing & Disclosure

Candidate profiles may be shared with recruiters or employers only after matching and according to platform rules. Full CVs may be locked behind payment or access requirements.

We may use trusted third-party service providers for hosting, analytics, and AI processing. We do not sell personal data.

6. Data Retention & Deletion

We retain personal data only as long as necessary to provide our services, or for up to 48 months after last activity, unless deletion is requested earlier.

Deletion requests can be sent to info@elwasta.com and are typically processed within 30 days.

7. Your Rights

• Access your personal data.
• Correct inaccurate information.
• Request deletion.
• Object to or restrict processing.
• Request data portability where applicable.

8. Internal Review of Interviews & Transcripts

Authorized Elwasta personnel may review interviews and transcripts strictly for AI improvement, quality assurance, fraud prevention, and technical support, under confidentiality obligations.

9. Security Measures

We apply reasonable technical and organizational safeguards to protect your data, though no system can guarantee absolute security.

10. International Users

Your data may be processed in jurisdictions where our service providers operate, subject to applicable safeguards.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform after changes constitutes acceptance of the revised policy.

12. Contact Us

For any privacy-related questions, contact us at:
Email: info@elwasta.com